About Userlane
Userlane is a market-leading Digital Adoption Platform that empowers organizations to understand & improve the value of their technology investments. Working with some of the world's most recognizable enterprises, we identify & eliminate adoption barriers & produce a more engaging & productive software experience for employees.
Your mission
We’re looking for a Lead Designer who will combine hands-on design excellence with leadership impact. As a player-coach you’ll spend part of your time as an individual contributor (IC) & part leading & coaching our design team.
Design leadership
- Champion a strong design vision that supports our product strategy & brand identity.
- Ensure design coherence across the entire product portfolio.
- Coach, mentor & inspire our UX & UI designers to grow their skills & confidence.
- Foster a culture of creativity, experimentation & customer empathy.
- Lead initiatives to evolve our Design System & introduce modern AI design tooling that improves quality & efficiency.
Individual contributor
- Collaborate with your squad (product manager & engineers) to uncover customer needs, test ideas & deliver elegant, usable solutions.
- Participate in the end-to-end design process from discovery & ideation to delivery & implementation.
- Use research insights & data to validate design decisions & continuously improve the user experience.
- For bonus points: give life to our stories with micro-animations & illustrations, adding that extra sprinkle of magic.
