The role

The Sales Director / Senior Account Executive will own the full sales cycle for enterprise accounts in regulated industries across the US. This is a high-impact role for someone who knows how to navigate complex healthcare, life sciences, or manufacturing organizations - and who thrives working with technology partners and system integrators to close sophisticated deals.

You'll be selling a solution that sits at the intersection of software adoption, process optimization, and AI-driven insights. Your buyers will span IT Operations, Clinical Informatics, Quality, Training, and Finance - and you'll need to build consensus across all of them.

You'll work closely with our partner ecosystem (Vendors, systems integrators, consultancies) to identify opportunities, co-sell effectively, and deliver integrated solutions that solve real business problems. This isn't transactional software sales - it's strategic, consultative, and built on trust.

What you'll do

• Own and drive $1M+ ARR quota through new logo acquisition and expansion in enterprise accounts

• Build and execute account strategies for complex, multi-stakeholder organizations in healthcare, life sciences, or manufacturing

• Navigate regulatory and compliance requirements that shape buying processes in these industries

• Develop and support strategic partnerships with Vendors, system integrators, and technology consultancies

• Lead complex sales cycles involving software integration, data security reviews, and procurement processes

• Articulate the business case for software optimization, waste reduction, and adoption intelligence - especially around major system deployments (Epic, Cerner, Oracle, SAP, etc.)

• Collaborate with Solution Consultants to scope technical requirements and demonstrate value

• Forecast accurately and manage pipeline with discipline

• Act as the voice of the customer, feeding insights back to Product and Marketing

What we're looking for

• 5+ years of enterprise software sales experience in regulated industries - healthcare, life sciences, or manufacturing required

• Proven track record of closing $250K+ ACV deals with multiple stakeholders and long sales cycles

• Deep understanding of how regulated organizations buy, implement, and govern technology

• Strong experience working within a partner ecosystem: co-selling, channel enablement, joint account planning

• Comfortable explaining technical concepts (APIs, SSO, data governance) without being a technical seller

• Consultative approach: you lead with insight, not features

• Excellent at building relationships with C-suite, IT, and operational leaders

• Self-starter mentality with a track record of exceeding quota

• Experience with value-based or ROI-driven selling preferred

• Familiarity with Digital Adoption Platforms, Change Enablement, or enterprise analytics tools a plus

This role is for you if:

• You've sold into organizations where compliance, validation, and change control matter

• You know how to build partner relationships that create pipeline - not just pass leads

• You get energized by complex deals with multiple decision-makers and integration requirements

• You want to help enterprises unlock real value from their software investments - especially around major system deployments

• You're comfortable operating independently while collaborating across Product, Marketing, and Customer Success

• You live on the US East Coast

• You're ready to be part of a fast-moving company specializing in high-value verticals

• Team & Culture: A high-performance culture with great leadership and a fun, engaged, motivated and diverse team with people from over 20 countries

• Compensation: Competitive base salary + uncapped commission plan with accelerators

• Impact: You’ll be part of an empowered cross-functional team given the freedom and autonomy to solve real customer problems

• Sales strategy influence: Work directly with our VP Sales to shape our 2026-2030 strategy as we expand into new sectors

• Market: Userlane is among the global leaders in the rapidly growing Digital Adoption industry

• Growth: We take you and your development seriously. You can expect weekly 121s, a personalised skills assessment and development plan, on-the-job coaching and budget for events and training